Contact Us2021-02-21T20:01:22-05:00

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We are a company that provides the trucks, facilities, and services for the actual transport of vehicles. Get in touch with us today!

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Commercial Transport Specialist

Alan Rodriguez
(646) 675-2087
Email Alan

Hawaii Transport Specialist

Pamela Danielski
(646) 675-2087
Email Pamela

Guam Transport Specialist

Miles Goodman
(646) 675-2087
Email Miles

Oversized Transport Specialist

Angie Campbell
(646) 675-2087
Email Angie

Auction Transport Specialist

Anil Sharma
(646) 675-2087
Email Anil

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Frequently Asked Questions

Is my vehicle insured?2021-01-20T03:58:59-05:00

Yes, your vehicle will be insured against any transport damage caused by driver negligence. Our drivers carry a minimum of $1,000,000 in liability insurance. Each driver is also required to carry a minimum of $100,000 or move in cargo insurance (depending on the size of the truck the vehicle is being transported on) Enclosed carriers require more cargo insurance.

How do I prepare my Vehicle?2021-01-20T03:58:43-05:00

Please have no more than 1/2 tank of fuel, remove all personal items from your vehicle, repair any chips and/or cracks in your windows and make sure your vehicle is prepared for changing weather conditions. For additional tips, see our Vehicle Shipping Checklist.

Can I put luggage or any personal items into my vehicle?2021-01-20T03:58:29-05:00

Yes, you are allowed to put up to 100 lbs. of personal belongings in your vehicle. It must be confined to the trunk area and must be well secured. All personal items in the vehicle are placed there at the owner’s risk; they are not covered by the truck’s insurance. We do not recommend packing electronics, breakable items, or valuable items. An additional fee will be charged if you put more then 100 lbs. into your vehicle.

What are my payment options?2021-01-20T03:58:18-05:00

Cashier’s check, postal money orders, personal checks, or company checks will be accepted for your deposit only. For the remaining balance due, all payments must be made via cash, cashier’s check, postal money order, or official bank check ONLY. No credit cards are accepted for the final payment.

What if my vehicle gets damaged?2021-01-20T03:58:07-05:00

It’s very unlikely that your vehicle will be damaged – but should damage occur, please be sure to note it on the Bill of Lading and have the driver sign it. Claims cannot be processed by the driver’s insurance company if the damage is not noted at the time of delivery.

Be sure to have insurance in place for your car2021-01-20T04:04:21-05:00

Transporting a vehicle is a risky business. A lot of things can go wrong. For this reason, it is highly recommended to have insurance in place before your car gets loaded on to the trailer. In case your vehicle gets damaged by the driver, the haulage company would be responsible for that.

However, if the damage should be because of natural causes such as flooding, a tree falling on it, or hurricanes, etc., your insurance would be responsible for the necessary repairs.

Choosing a vehicle transportation service

When it comes to deciding which vehicle transportation service to go in for, many factors come into play to inform the decision. Do they have some guarantees, or do they come with too much risk? What are their payment options? And do they offer discounts?

All these are essential things to consider when deciding who to trust your vehicle with – eventually.

Things to look out for

  • Discounts. Some car haulage companies offer discounts to students, senior citizens, and service (military, first responders) members, as well as returning customers.
  • Multiple payment options. If you are uncomfortable carrying large sums of money on yourself, you would love to have the option to make a payment online. On the other hand, some also offer you the option to make a down payment to start. Once your vehicle is ready at the destination, you will complete the payment and pick up your vehicle.
  • Guaranteed pickups. Most auto transport services do not afford you the convenience of having your car picked up on the date you prefer. Instead, they provide you with a 5-day window within which you let them know the first available pickup day for your vehicle. On the other hand, Guaranteed pickups would let you choose any day at your convenience, and they would only show up on the day you have requested.
Deactivate or remove toll tags and parking passes2021-01-20T04:03:27-05:00

Whenever your car passes through a toll road, your toll tag would pick up the fee. It would not matter that it is on a trailer, and not being driven by you. Deactivate or remove toll tags and save yourself from the headache of unnecessary toll expenses.

The same goes for parking passes. Remove those from the car too. Besides, both are valuable and may even be targeted for theft.

Remove or adjust accessories2021-01-20T04:02:31-05:00

If your vehicle has a removable antenna on the exterior, you can detach and put it in the trunk. Also, foldable side mirrors should be adjusted to minimize or fully prevent damage to them during transport.

Custom spoilers, bike, luggage, and ski racks should be removed to prevent damage.

Disable all car alarms2021-01-20T04:00:52-05:00

Having to deal with an alarm that cannot be easily turned off is an inconvenience you shouldn’t burden your haulage driver with. Be sure to disable all car alarms as you prepare your vehicle for auto transport.

Have an extra set of keys ready2021-01-20T04:00:40-05:00

Depending on your car’s model, you may need to have an ignition key, glove compartment key, and a door lock key ready for your haulage driver. It would be difficult for the driver to get your vehicle on and off the trailer with these keys. Therefore, it would be a great idea for you to have an extra set of keys for the driver.

If you do not have an extra set already, do well to get one before the pickup day arrives.

Our Core Values

Our goal is to help make auto transport easy, providing instant quotes that compare transporters and shipping rates at a click of a button. We offer many shipping options, giving our customers solutions to all their shipping needs.